As a reviewer focused on social media management tools, I look for platforms that balance powerful features with ease of use. Having reviewed the public presentations of Closely and Expandi extensively, I can help you understand which tool fits your specific workflow—and where a more streamlined alternative like ease might be a better fit for creators who prioritize fast content creation.

Emilia Morosini, Chief Content Strategist at ease

Closely

  • Platform: LinkedIn + Email + CRM
  • Best For: Multichannel sales outreach with AI and integrations
  • Strength: Deep CRM sync and AI personalization
  • Users: Not specified

Starting at $29/month

Expandi

  • Platform: LinkedIn + Email
  • Best For: Safe LinkedIn automation and agency management
  • Strength: Account safety and smart sequences
  • Users: Not specified

Starting at $79/month

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At a Glance

Platform Support

Feature Closely Expandi
LinkedIn Automation Sequences with safe limits and human-like behavior Up to 300+ weekly requests with smart limits and dedicated IPs
Email Outreach Unlimited email accounts with AI personalization Connected providers with open/reply tracking
Multichannel Campaigns Combines LinkedIn and email steps with CRM sync Mixes LinkedIn actions and email follow-ups with conditions
Other Platforms LinkedIn and email only LinkedIn and email focus, no other social platforms

Automation & Sequences

Feature Closely Expandi
Smart Sequences Multichannel sequences with conditional logic Up to 10 actions and 10 conditions based on behavior
Human-like Behavior Safe limits and AI to mimic human actions Warm-up, dedicated IPs, and algorithm-based limits
Campaign Prioritization Unlimited campaigns but no explicit prioritization Unlimited campaigns with built-in prioritization and A/B testing
Video/GIF Personalization AI text personalization only Integrations with Sendspark and Hyperize (paid add-ons)

AI & Personalization

Feature Closely Expandi
AI Personalization For DMs, InMails, and emails; uses credits Basic personalization, no native AI
Sales AI Agents Lead research, qualification, scoring, web research No AI agents
Data Enrichment Verified emails/phones from LinkedIn, uses credits Consented data from groups, events, posts

Integrations & CRM

Feature Closely Expandi
CRM Integrations Deep integrations with HubSpot, Salesforce, Pipedrive, GoHighLevel No native CRM integrations
Unified Inbox For LinkedIn DMs, InMails, and emails No unified inbox mentioned
Webhooks Available in Custom plan No webhooks

Analytics & Reporting

Feature Closely Expandi
Outreach Analytics Advanced across campaigns, sequences, teams Detailed metrics, campaign performance, SSI tracking
Team Analytics CRM attribution and team management Role-based reporting and workspaces
Branded Reporting White-label with custom domain White-label for agencies

Team & Agency Features

Feature Closely Expandi
Multiple Account Management Up to 5 LinkedIn accounts in Essential, custom for more Multiple accounts from single dashboard
White-Label Platform Included in all plans, custom domain in White-label Unlimited Available in Agency plan
Role & Permission Management Team management in Custom Flexible roles for teams and agencies
Unlimited Seats for Agencies White-label Unlimited at $999/month Agency plan custom for 10+ seats
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Pricing Comparison

Closely starts at $29/month (annual) with flexible tiers for teams and agencies, emphasizing value through AI credits and CRM integrations. Expandi starts at $79/month (annual) with a simpler structure focused on per-seat safety features, better for heavy LinkedIn users but less flexible for email-heavy workflows.

Closely

Starter Annual

$29/month

Solo users or small teams starting with LinkedIn and email

  • 1 LinkedIn account
  • Unlimited email accounts
  • White-label included
  • Outreach automation and multichannel campaigns

Growth Annual

$87/month

Growing teams needing more accounts and AI credits

  • 3 LinkedIn accounts
  • Unlimited email accounts
  • White-label included
  • Bonus 3,000 credits/month (750 emails, 150 phones, 1,500 AI personalizations)

Essential Annual

$145/month

Mid-sized teams scaling outreach

  • 5 LinkedIn accounts
  • Unlimited email accounts
  • White-label included
  • Bonus 5,000 credits/month (1,250 emails, 250 phones, 2,500 AI personalizations)

Custom

Custom

Large teams or enterprises needing tailored setup

  • Custom LinkedIn accounts
  • Unlimited email accounts
  • Custom credits
  • Conditional sequences, smart inbox, CRM integrations, webhooks
  • Advanced analytics and white-label customization

White-label Unlimited

$999/month

Agencies with multiple clients

  • Unlimited seats
  • Full customization (logo, colors, domain)
  • Client portal, branded reporting
  • No per-seat fees or usage caps

Expandi

Business (Annual)

$79/month

Individuals or small teams focused on LinkedIn safety

  • Dedicated IP and profile warm-up
  • Smart limits and multichannel outreach
  • Unlimited campaigns with prioritization
  • Sequence builder with logic
  • Detailed analytics

Business (Monthly)

$99/month

Short-term users needing flexibility

  • All annual features at higher rate
  • Cloud-based with safety tools

Agency (10+ Seats, White Label)

Custom

Agencies managing multiple accounts

  • All Business features for all seats
  • Roles, permissions, centralized management
  • Template sharing, dedicated support
  • White-labeling option
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Feature Deep Dive

Outreach Automation Capabilities

Closely

Strengths
  • Multichannel sequences blending LinkedIn and email with safe limits
  • Human-like behavior to avoid LinkedIn restrictions
  • Exports from Sales Navigator, posts, events for targeting
  • Conditional builder in Custom plan
Workflow

Build sequence → Add LinkedIn/email steps → Personalize with AI → Launch and monitor in unified inbox

Expandi

Strengths
  • Smart sequences with 10 actions/conditions for behavior-based flows
  • Dedicated IPs and warm-up for account safety
  • Campaign types to bypass limits (e.g., Mobile Connector)
  • Unlimited campaigns with prioritization and A/B testing
Workflow

Warm up profile → Create smart sequence → Mix actions (requests, messages, emails) → Prioritize and track

Both offer robust automation, but Closely differentiates with seamless email integration and CRM sync, ideal for sales pipelines. Expandi shines in LinkedIn-specific safety and conditional logic, better for pure prospecting without deep integrations.

Closely outreach automation features

AI & Personalization Features

Closely

Strengths
  • AI for DMs, InMails, emails with 1,500+ personalizations per credits
  • Sales AI Agents for research, qualification, scoring
  • Data enrichment with verified contacts using credits
  • Web research capabilities
Limitations
  • Credit-based (e.g., 3,000 in Growth), extra cost for heavy use

Expandi

Strengths
  • Basic personalization in sequences
  • Video/GIF via paid add-ons (Sendspark, Hyperize)
  • Consented data collection for targeted outreach
Limitations
  • No native AI personalization or agents
  • Add-ons increase costs

Closely leads with comprehensive AI for personalization and lead handling, making it superior for scalable, intelligent outreach. Expandi relies on manual or add-on personalization, better for users prioritizing safety over AI depth.

Integrations & CRM Sync

Closely

Strengths
  • Deep integrations with HubSpot, Salesforce, Pipedrive, GoHighLevel
  • Unified inbox for all replies with CRM attribution
  • Webhooks for custom workflows in Custom plan
  • Automatic data sync for leads
Workflow

Enrich leads → Sync to CRM → Track replies in inbox → Attribute to campaigns

Expandi

Strengths
  • Multiple account management from dashboard
  • Template sharing across workspaces
Limitations
  • No native CRM integrations
  • Manual export for CRM

Closely's CRM focus makes it essential for sales teams needing pipeline integration. Expandi lacks this, requiring manual processes, but offers stronger internal team tools for agencies without CRM dependency.

Closely CRM integrations

Analytics & Reporting

Closely

Strengths
  • Advanced analytics across campaigns, sequences, teams
  • CRM attribution for ROI tracking
  • White-label reporting with custom branding
Limitations
  • Best in higher plans for team insights

Expandi

Strengths
  • Detailed step-by-step stats, campaign performance
  • SSI tracking and centralized dashboard
  • Transparent client reports in Agency plan
Limitations
  • Less emphasis on multichannel or CRM analytics

Closely provides deeper multichannel and CRM-tied analytics for sales leaders. Expandi offers granular LinkedIn metrics and agency reporting, winning for prospecting-focused teams.

Closely analytics dashboard
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Use Case Comparison

Outbound Sales Team

Closely 🏆

Excellent

Multichannel campaigns, AI personalization, and CRM integrations streamline sales workflows and attribution.

Best Plan: Growth Annual ($87/month)

Score: 10/10

Expandi

Good

Strong LinkedIn automation but lacks CRM sync for full pipeline management.

Best Plan: Business Annual ($79/month)

Score: 7/10

Lead Generation Agency

Closely

Excellent

White-label, unlimited seats, and AI agents support client prospecting at scale.

Best Plan: White-label Unlimited ($999/month)

Score: 9/10

Expandi 🏆

Excellent

Agency plan with white-label and multi-account management ideal for client services.

Best Plan: Agency (Custom)

Score: 10/10

Solo Founder Prospecting

Closely 🏆

Good

Affordable Starter with AI and email, but interface may overwhelm beginners.

Best Plan: Starter Annual ($29/month)

Score: 8/10

Expandi

Good

Safe automation for solo use, but higher price and no AI.

Best Plan: Business Annual ($79/month)

Score: 6/10

B2B Sales Leader Needing Analytics

Closely 🏆

Excellent

Advanced analytics and CRM attribution for team performance tracking.

Best Plan: Essential Annual ($145/month)

Score: 10/10

Expandi

Fair

Good metrics but no CRM tie-in for leadership insights.

Best Plan: Business Annual ($79/month)

Score: 5/10

Recruiter Sourcing Candidates

Closely

Good

LinkedIn automation and enrichment, but less tailored for recruiting.

Best Plan: Growth Annual ($87/month)

Score: 7/10

Expandi 🏆

Excellent

Designed for recruiters with safe outreach and data collection from events/groups.

Best Plan: Business Annual ($79/month)

Score: 9/10

Small Team Scaling Outbound

Closely 🏆

Excellent

Scalable accounts, credits, and integrations without building SDR team.

Best Plan: Essential Annual ($145/month)

Score: 9/10

Expandi

Good

Multi-account support but per-seat costs add up.

Best Plan: Agency (Custom)

Score: 7/10

Agency Offering LinkedIn Services

Closely

Good

White-label and custom features, but focused on sales over pure agency tools.

Best Plan: Custom

Score: 8/10

Expandi 🏆

Excellent

Dedicated agency plan with roles, white-label, and client support.

Best Plan: Agency (Custom)

Score: 10/10

Founder Without Large SDR Team

Closely 🏆

Excellent

AI agents and multichannel replace manual prospecting.

Best Plan: Growth Annual ($87/month)

Score: 9/10

Expandi

Good

Automation scales solo efforts but no AI assistance.

Best Plan: Business Annual ($79/month)

Score: 7/10

Marketer Running Multichannel Campaigns

Closely 🏆

Excellent

Seamless LinkedIn-email with CRM for full campaigns.

Best Plan: Essential Annual ($145/month)

Score: 10/10

Expandi

Good

Multichannel but less integrated than Closely.

Best Plan: Business Annual ($79/month)

Score: 6/10

Budget-Conscious User

Closely 🏆

Excellent

Low entry ($29 annual) with comprehensive features.

Best Plan: Starter Annual ($29/month)

Score: 9/10

Expandi

Fair

Higher starting price limits accessibility.

Best Plan: Business Annual ($79/month)

Score: 5/10

Team Already Using CRM

Closely 🏆

Excellent

Deep integrations enhance existing CRM workflows.

Best Plan: Custom

Score: 10/10

Expandi

Poor

No CRM support, manual exports needed.

Best Plan: Not ideal

Score: 3/10

Heavy LinkedIn Outreach User

Closely

Good

Safe limits but AI focus may underutilize pure LinkedIn.

Best Plan: Growth Annual ($87/month)

Score: 7/10

Expandi 🏆

Excellent

Optimized for high-volume safe LinkedIn actions.

Best Plan: Business Annual ($79/month)

Score: 10/10

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Pros and Cons

Closely

Pros

  • Comprehensive multichannel with LinkedIn, email, AI, and enrichment
  • Strong safe automation mimicking human behavior
  • Deep CRM integrations for seamless sales pipelines
  • Unified inbox for all communications
  • Flexible pricing with annual discounts and white-label included
  • Sales AI agents for advanced lead handling
  • Scalable for teams and agencies without per-seat limits in top plans

Cons

  • Complex interface for basic users
  • Credit system for AI/enrichment adds potential extra costs
  • Higher onboarding for advanced features
  • No native video/GIF personalization
  • Less focus on pure LinkedIn safety compared to specialists
  • Pricing escalates for custom needs

Expandi

Pros

  • Superior account safety with dedicated IPs and warm-up
  • Powerful smart sequences with conditions and unlimited campaigns
  • Multichannel without credit limits
  • Robust agency features including roles and white-label
  • Detailed LinkedIn-specific analytics and SSI tracking
  • A/B testing and campaign prioritization built-in
  • Video/GIF add-ons for enhanced personalization

Cons

  • No native AI or CRM integrations
  • Higher starting price per seat
  • Relies on add-ons for advanced personalization
  • Interface complex for beginners
  • Manual CRM exports disrupt workflows
  • Less emphasis on email depth compared to Closely
Want the best of both worlds? Try ease for fast content creation without the complexity. Try out now

Final Verdict

Closely and Expandi are both excellent for LinkedIn outreach but differ in focus: Closely builds comprehensive sales ecosystems with AI, email, and CRM, while Expandi prioritizes safe, intelligent LinkedIn automation for prospecting and agencies. Closely suits integrated sales teams; Expandi fits safety-first users.

Choose Closely for AI-driven, CRM-integrated multichannel outreach. Opt for Expandi if LinkedIn safety and smart automation are paramount. For agencies, Expandi edges in management; for sales, Closely wins integration. Consider both for complementary use in complex setups.

Overall Scores

Closely

4.5 / 5.0

Agency Features: 9/10

Value: 9/10

Expandi

4.4 / 5.0

Agency Features: 10/10

Value: 7/10

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